Terms & Conditions

Terms & Conditions of Sale

1.0 Clients

1.1 Clients must be 18 years or older to book and receive treatments at our studio, unless accompanied by a parent or guardian. Clients from 16 years old can receive treatments if accompanied by a parent or guardian.

2.0 Insurance

2.1 We hold full public insurance. Liability for our services and products is limited to the terms and conditions specified in our agreement or as mandated by applicable law. We will not be held responsible for any indirect, consequential, or incidental damages arising from the use of our services or products.

3.0 Orders

3.1 The advertising of products and services on our website constitutes an "invitation to treat" rather than a contractual offer.

3.2 No contract will come into force between you and us unless and until we accept your order.

4.0 Products and Services

4.1 We may periodically change the products and services available on our website, and we do not undertake to continue to supply any particular product, type of product, or service.

5.0 Prices

5.1 Our prices are quoted on our website or our third-party booking system.

5.2 We will from time to time change the prices quoted, but this will not affect contracts that have previously come into force.

5.3 It is possible that prices on the website may be incorrectly quoted; accordingly, we will verify prices as part of our sale procedures so that the correct price will be notified to you before the contract comes into force.

5.4 In addition to the price of the products or services, you may have to pay a delivery charge, which will be notified to you before the contract of sale comes into force.

6.0 Payments

6.1 You must, during the checkout process on the website, through our third-party booking system, or in-person, pay the prices of the products and services you order or have received.

6.2 Payments may be made by any of the permitted methods specified on our website or our third-party booking system.

6.3 If you fail to pay us any amount due under these terms and conditions in accordance with the provisions of these terms and conditions, then we may withhold the products and services ordered and/or by written notice to you at any time cancel the contract of sale.

6.4 If you make an unjustified credit card, debit card or other charge-back then you will be liable to pay us, within 7 days following the date of our written request:

(a) an amount equal to the amount of the charge-back;

(b) all third party expenses incurred by us in relation to the charge-back (including charges made by our or your bank or payment processor or card issuer);

(d) all our reasonable costs, losses and expenses incurred in recovering the amounts referred to in this Section 6.4 (including without limitation legal fees and debt collection fees), and for the avoidance of doubt, if you fail to recognise or fail to remember the source of an entry on your card statement or other financial statement, and make a charge-back as a result, this will constitute an unjustified charge-back for the purposes of this Section 6.4.

7.0 Limitations and Exclusions of Liability

7.1 Nothing in these terms and conditions will:

(a) limit or exclude any liability for death or personal injury resulting from negligence;

(b) limit or exclude any liability for fraud or fraudulent misrepresentation;

(d) exclude any liabilities that may not be excluded under applicable law, and, if you are a consumer, your statutory rights will not be excluded or limited by these terms and conditions, except to the extent permitted by law.

7.2 The limitations and exclusions of liability set out in this Section 7 and elsewhere in these terms and conditions:

(a) are subject to Section 7.1; and

(b) govern all liabilities arising under these terms and conditions or relating to the subject matter of these terms and conditions, including liabilities arising in contract, in tort (including negligence) and for breach of statutory duty, except to the extent expressly provided otherwise in these terms and conditions.

7.3 We will not be liable to you in respect of any losses arising out of any event or events beyond our reasonable control.

7.4 We will not be liable to you in respect of any business losses, including (without limitation) loss of or damage to profits, income, revenue, use, production, anticipated savings, business, contracts, commercial opportunities or goodwill.

7.5 You accept that we have an interest in limiting the personal liability of our officers and employees and, having regard to that interest, you acknowledge that we are a limited liability entity; you agree that you will not bring any claim personally against our officers or employees in respect of any losses you suffer in connection with the website or these terms and conditions (this will not, of course, limit or exclude the liability of the limited liability entity itself for the acts and omissions of our officers and employees).

7.6 Our aggregate liability to you in respect of any contract to purchase products from us under these terms and conditions shall not exceed the total amount paid and payable to us under the contract.

8.0 Variation

8.1 We may revise these terms and conditions from time to time by publishing a new version on our website.

8.2 A revision of these terms and conditions will apply to contracts entered into at any time following the time of the revision, but will not affect contracts made before the time of the revision.

9.0 Our Details

9.1 You can contact us at Leonie Thorne Skin Studio, Cumberland House, Grosvenor Square, Southampton, SO15 2BG and leonie@leoniethorne.com.

Website Terms & Conditions

1.0 Intellectual Property

1.1 All content included on the website, unless uploaded by users, including, but not limited to, text, graphics, logos, icons, images, sound clips, video clips, data compilations, page layout, underlying code and software is the property of Leonie Thorne Skin Studio, our affiliates or other relevant third parties. By continuing to use the website you acknowledge that such material is protected by applicable United Kingdom and International intellectual property and other relevant laws.

1.2 Subject to sub-clause 1.3 you may not reproduce, copy, distribute, store or in any other fashion re-use material from the website unless otherwise indicated on the website or unless given express written permission to do so by Leonie Thorne Skin Studio.

1.3 Material from the website may be re-used without written permission where any of the exceptions detailed in Chapter III of the Copyright Designs and Patents Act 1988 apply.

2.0 Links to Other Websites

This website may contain links to other sites. Unless expressly stated, these sites are not under the control of Leonie Thorne Skin Studio or that of our affiliates. We assume no responsibility for the content of such websites and disclaim liability for any and all forms of loss or damage arising out of the use of them. The inclusion of a link to another site on this website does not imply any endorsement of the sites themselves or of those in control of them.

3.0 Links to this Website

Those wishing to place a link to this website on other sites may do so only to the homepage of the site leoniethorne.com without prior permission. Deep linking (i.e. links to specific pages within the site) requires the express permission of Leonie Thorne Skin Studio. To find out more please contact us.

4.0 Privacy

4.1 For the purposes of applicable data protection legislation, Leonie Thorne Skin Studio will process any personal data you have provided to us in accordance with the privacy policy available on the leoniethorne.com website or on request from Leonie Thorne Skin Studio.

4.2 You agree that, if you have provided Leonie Thorne Skin Studio with personal data relating to a third party (1) you have in place all necessary appropriate consents and notices to enable lawful transfer such personal data to Star Street Limited and (2) that you have brought to the attention of any such third party the privacy notice available on the atelierverdi.com website or otherwise provided a copy of it to the third party. You agree to indemnify Leonie Thorne Skin Studio in relation to all and any liabilities, penalties, fines, awards or costs arising from your non-compliance with these requirements.

5.0 Disclaimers

5.1 Leonie Thorne Skin Studio makes no warranty or representation that the website will meet your requirements, that it will be of satisfactory quality, that it will be fit for a particular purpose, that it will not infringe the rights of third parties, that it will be compatible with all systems, that it will be secure and that all information provided will be accurate. We make no guarantee of any specific results from the use of our service.

5.2 Whilst every effort has been made to ensure that all graphical representations of products and/or descriptions of services available from atelierverdi.com correspond to the actual products and/or services, leoniethorne.com is not responsible for any variations from these descriptions.

5.3 All pricing information on the website is correct at the time of going online. Leonie Thorne Skin Studio reserves the right to change prices and alter or remove any special offers from time to time and as necessary.

6.0 Availability of the Website

The service is provided “as is” and on an “as available” basis. We give no warranty that the service will be free of defects and/or faults. To the maximum extent permitted by the law we provide no warranties (express or implied) of fitness for a particular purpose, accuracy of information, compatibility and satisfactory quality.

Leonie Thorne Skin Studio accepts no liability for any disruption or non-availability of the website resulting from external causes including, but not limited to, ISP equipment failure, host equipment failure, communications network failure, power failure, natural events, acts of war or legal restrictions and censorship.

7.0 Limitation of Liability

7.1 To the maximum extent permitted by law, Leonie Thorne Skin Studio accepts no liability for any direct or indirect loss or damage, foreseeable or otherwise, including any indirect, consequential, special or exemplary damages arising from the use of the website or any information contained therein. Users should be aware that they use the website and its content at their own risk.

7.2 Nothing in these terms and conditions excludes or restricts Leonie Thorne Skin Studio’s liability for death or personal injury resulting from any negligence or fraud on the part of Star Street Limited.

7.3 Every effort has been made to ensure that these terms and conditions adhere strictly with the relevant provisions of the Unfair Contract Terms Act 1977. However, in the event that any of these terms are found to be unlawful, invalid or otherwise unenforceable, that term is to be deemed severed from these terms and conditions and shall not affect the validity and enforceability of the remaining terms and conditions. This term shall apply only within jurisdictions where a particular term is illegal.

8.0 No Waiver

In the event that any party to these Terms and Conditions fails to exercise any right or remedy contained herein, this shall not be construed as a waiver of that right or remedy.

9.0 Previous Terms and Conditions

In the event of any conflict between these Terms and Conditions and any prior versions thereof, the provisions of these Terms and Conditions shall prevail unless it is expressly stated otherwise.

10.0 Notices

All notices/communications shall be given to us either by post or by email to the addresses found on our website.

11.0 Law and Jurisdiction

These terms and conditions and the relationship between you and Leonie Thorne Skin Studio shall be governed by and construed in accordance with the Law of England and Wales and Leonie Thorne Skin Studio and you agree to submit to the exclusive jurisdiction of the Courts of England and Wales.

Last updated on 1st March 2025